/* Greenscape Stylesheet for osTicket */

/* =========================
   Base
   ========================= */
html, body {
  height: 100%;
  overflow-x: hidden;
  width: 100%;
  max-width: 100%;
}

body {
  margin: 0;
  color: #F4F5F6;
  font-family: system-ui, -apple-system, "Segoe UI", Roboto, Arial, sans-serif;
  line-height: 1.45;
  background: url("../images/custom-bg.jpg") no-repeat center center fixed !important;
  background-size: cover !important;
}

::selection{
  color: #1c2225;
  background-color: rgb(215, 219, 60, 0.9);
}

body::before {
  content: "";
  position: fixed;
  inset: 0;
  background: inherit;
  z-index: -1;
}

a { color: #d7db3c; }

#container hr{
  display: none !important;
}

/* =========================
   Layout Wrappers
   ========================= */
#container, #page {
  max-width: none !important;
  width: 100vw !important;
  margin: 0 !important;
  background: transparent !important;
  border: 0 !important;
  box-shadow: none !important;
  box-sizing: border-box !important;
  overflow-x: hidden !important;
}

#content, #main {
  max-width: 1100px !important;
  width: 100% !important;
  margin: 0 auto !important;
  padding: 24px 20px !important;
  background: rgba(28, 34, 37, 0.25) !important;
  backdrop-filter: blur(8px) !important;
  -webkit-backdrop-filter: blur(8px) !important;
  border: 1px solid rgba(255,255,255,0.10) !important;
  box-shadow: 0 10px 30px rgba(0,0,0,0.35) !important;
  box-sizing: border-box !important;
  color: #F4F5F6 !important;
  border-radius: 10px !important;
}

/* =========================
   Header
   ========================= */
#header {
  width: 100vw !important;
  margin-left: calc(50% - 50vw) !important;
  margin-right: calc(50% - 50vw) !important;
  background: #1c2225 !important;
  border-bottom: 3px solid #d7db3c !important;
  display: flex !important;
  flex-direction: row !important;
  align-items: center !important;
  justify-content: space-between !important;
  padding: 8px 24px !important;
  box-sizing: border-box !important;
  position: relative !important;
  z-index: 200 !important;
  left: 0 !important;
  right: 0 !important;
}

#header .pull-right.flush-right {
  margin-right: auto !important; 
  margin-left: 0 !important;
  text-align: left !important;
  width: auto !important;
  flex: 0 0 auto !important;
}

#header .pull-right.flush-right p {
  margin: 0 !important;
  font-size: 12px !important;
  white-space: nowrap !important;
  color: #F4F5F6 !important;
  padding: 0% !important;
  margin: 0% !important;
}

#header .pull-right.flush-right a {
  color: #F4F5F6 !important;
  text-decoration: none !important;
  padding: 2px 4px !important;
}

#header .pull-right.flush-right a:hover {
  color: #d7db3c !important;
}

#header * { color: #FFFFFF; }
#header a:hover { color: #d7db3c; }

/* =========================
   Navigation Pills
   ========================= */
#nav, ul#nav,
#nav-wrapper, #subnav,
#content > ul#nav {
  display: flex !important;
  flex-wrap: wrap !important;
  gap: 10px !important;
  justify-content: center !important;
  align-items: center !important;
  padding: 12px 24px 0 24px !important;
  margin: 0 auto !important;
  background: transparent !important;
  backdrop-filter: none !important;
  -webkit-backdrop-filter: none !important;
  border: none !important;
  box-shadow: none !important;
  z-index: 100;
  position: relative;
}

#nav li, ul#nav li {
  display: block !important;
  margin: 0 !important;
  float: none !important;
}

#nav a, ul#nav a {
  display: inline-flex !important;
  align-items: center !important;
  justify-content: center !important;
  padding: 1px 16px !important;
  border-radius: 10px !important;
  min-height: 38px !important;
  background: rgba(28, 34, 37, 0.65) !important;
  color: #F4F5F6 !important;
  border: 1px solid rgba(255,255,255,0.12) !important;
  backdrop-filter: blur(8px) !important;
  -webkit-backdrop-filter: blur(8px) !important;
  text-decoration: none !important;
  transition: transform 120ms ease, box-shadow 120ms ease, background 120ms ease;
}

#nav a:hover, ul#nav a:hover {
  background: rgba(28, 34, 37, 0.85) !important;
  transform: translateY(-1px);
}

#nav li.active a, ul#nav li.active a,
#nav a.active, ul#nav a.active {
  background-color: #d7db3c !important;
  border-color: rgba(215,219,60,0.75) !important;
  box-shadow: 0 0 0 3px rgba(215,219,60,0.25) !important;
  color: #1c2225 !important;
}

/* =========================
   Typography
   ========================= */
h1 {
  font-size: 24px;
  margin: 0 0 8px 0;
  letter-spacing: -0.2px;
  color: #F4F5F6;
}

h2, h3 {
  color: #F4F5F6;
  letter-spacing: -0.2px;
}

small, .faded, .muted { color: #8B9096 !important; }

/* =========================
   Forms
   ========================= */
label {
  font-weight: 600;
  color: #F4F5F6;
}

input[type="text"],
input[type="email"],
input[type="password"],
input[type="tel"],
select,
textarea {
  box-sizing: border-box;
  padding: 10px 12px;
  margin-top: 6px;
  border-radius: 10px;
  background: rgba(28, 34, 37, 0.85) !important;
  color: #F4F5F6 !important;
  border: 1px solid rgba(255,255,255,0.18) !important;
  max-width: 600px;
}

textarea { min-height: 140px; }

input:focus, select:focus, textarea:focus {
  outline: none;
  border-color: #d7db3c !important;
  box-shadow: 0 0 0 2px rgba(215, 219, 60, 0.2);
}

fieldset {
  border: 1px solid rgba(255,255,255,0.12) !important;
  border-radius: 10px;
  padding: 16px;
  margin: 18px 0;
}

legend {
  padding: 0 10px;
  font-weight: 700;
  color: #F4F5F6;
}

table {
  border-collapse: separate;
  border-spacing: 0 10px;
}

/* =========================
   Buttons
   ========================= */
.button, .btn, input[type="submit"], button {
  border-radius: 10px !important;
  padding: 10px 14px !important;
  font-weight: 700 !important;
  background: rgba(255,255,255,0.10) !important;
  color: #F4F5F6 !important;
  border: 1px solid rgba(255,255,255,0.20) !important;
  cursor: pointer;
}

.button:hover, .btn:hover, input[type="submit"]:hover, button:hover {
  background: rgba(255,255,255,0.18) !important;
}

#content input[type="submit"],
.button.primary, .btn-primary {
  background: #d7db3c !important;
  border-color: #d7db3c !important;
  color: #1c2225 !important;
}

#content input[type="submit"]:hover,
.button.primary:hover, .btn-primary:hover {
  filter: brightness(0.95);
}

input[type="reset"], .button.secondary, .btn-secondary {
  background: #1c2225 !important;
  color: #FFFFFF !important;
}

p.buttons input[type="reset"],
p.buttons input[type="button"],
#reply input[type="reset"],
#reply input[type="button"] {
  appearance: none;
  -webkit-appearance: none;
  background: rgba(28, 34, 37, 0.85) !important;
  color: #FFFFFF !important;
  border: 1px solid rgba(255,255,255,0.20) !important;
  border-radius: 10px !important;
  padding: 10px 16px !important;
  font-size: 14px !important;
  font-weight: 600 !important;
  cursor: pointer;
}

p.buttons input[type="reset"]:hover,
p.buttons input[type="button"]:hover,
#reply input[type="reset"]:hover,
#reply input[type="button"]:hover {
  background: rgba(255,255,255,0.18) !important;
  border-color: rgba(255,255,255,0.35) !important;
}

.action-button {
  background: rgba(28, 34, 37, 0.65) !important;
  color: #F4F5F6 !important;
  border: 1px solid rgba(255,255,255,0.20) !important;
  border-radius: 10px !important;
  padding: 6px 12px !important;
  text-decoration: none !important;
  font-size: 13px !important;
  backdrop-filter: blur(8px) !important;
  -webkit-backdrop-filter: blur(8px) !important;
}

.action-button:hover {
  background: rgba(255,255,255,0.18) !important;
  color: #d7db3c !important;
  border-color: rgba(215,219,60,0.5) !important;
}

.action-button i { color: inherit !important; }

/* =========================
   Footer
   ========================= */
#footer {
  margin: 18px auto 0 auto;
  max-width: 1100px;
  text-align: center;
}

#footer p, #footer {
  color: rgba(244, 245, 246, 0.6) !important;
  text-shadow: 0 1px 4px rgba(0,0,0,0.8) !important;
}

#poweredBy {
  visibility: hidden !important;
}

/* =========================
   Misc Components
   ========================= */
#msg_error {
  margin-top: 10px !important;
  border-radius: 10px !important;
  color: #F4F5F6;
  background-color: #662929;
}

#msg_warning{
  border-radius: 10px;
  color: #F4F5F6;
  background-color: #835417;
}

#msg_notice {
  border-radius: 10px !important;
  color: #082909 !important;
  background-color: #3b6e3d !important;
}

.warning-banner{
  border-radius: 10px;
  color: #F4F5F6;
  background-color: #835417;
}

.blue.button, .green.button {
  background-color: #1c2225 !important;
  color: #1c2225;
}

/* =========================
   Redactor Rich Text Editor
   ========================= */
.redactor-box {
  border-radius: 10px !important;
  border: 1px solid rgba(255,255,255,0.18) !important;
  background: rgba(28, 34, 37, 0.85) !important;
}

.redactor-in, .redactor-styles {
  background: rgba(28, 34, 37, 0.85) !important;
  color: #F4F5F6 !important;
  caret-color: #F4F5F6;
}

.redactor-toolbar-wrapper, .redactor-toolbar {
  background: rgba(28, 34, 37, 0.95) !important;
  border-bottom: 1px solid rgba(255,255,255,0.10) !important;
  border-radius: 10px 10px 0 0 !important;
}

.redactor-toolbar a.re-button,
.redactor-toolbar a,
.redactor-toolbar-wrapper a {
  background: transparent !important;
  background-color: transparent !important;
  color: #F4F5F6 !important;
  border: none !important;
  box-shadow: none !important;
}

.redactor-toolbar a.re-button:hover,
.redactor-toolbar a:hover {
  background: rgba(215, 219, 60, 0.2) !important;
  background-color: rgba(215, 219, 60, 0.2) !important;
}

.redactor-in.redactor-placeholder:before {
  color: rgba(244,245,246,0.4) !important;
}

.redactor-statusbar, ul.redactor-statusbar {
  background: rgba(28, 34, 37, 0.95) !important;
  border-top: 1px solid rgba(255,255,255,0.10) !important;
  border-radius: 0 0 10px 10px !important;
  color: rgba(244,245,246,0.5) !important;
  list-style: none !important;
  padding: 4px 10px !important;
}

.redactor-statusbar li {
  color: rgba(244,245,246,0.5) !important;
}

/* =========================
   Ticket Info Tables
   ========================= */
#ticketInfo {
  width: 100% !important;
  color: #F4F5F6 !important;
}

#ticketInfo th, #ticketInfo td,
.infoTable th, .infoTable td {
  color: #F4F5F6 !important;
  border-color: rgba(255,255,255,0.10) !important;
}

.infoTable {
  background: transparent !important;
  color: #F4F5F6 !important;
}

.headline {
  background: transparent !important;
  border-bottom: 2px solid #d7db3c !important;
  color: #F4F5F6 !important;
  font-weight: 700 !important;
  padding-bottom: 6px !important;
}

/* =========================
   Ticket List Table
   ========================= */
#ticketTable {
  width: 100% !important;
  border-collapse: collapse !important;
  background: rgba(28, 34, 37, 0.25) !important;
  backdrop-filter: blur(8px) !important;
  -webkit-backdrop-filter: blur(8px) !important;
  border-radius: 10px !important;
  overflow: hidden !important;
  color: #F4F5F6 !important;
  table-layout: fixed !important;
  box-sizing: border-box !important;
}

#ticketTable caption {
  background: rgba(28, 34, 37, 0.90) !important;
  color: #F4F5F6 !important;
  padding: 8px 12px !important;
  text-align: left !important;
  border-radius: 10px 10px 0 0 !important;
}

#ticketTable thead tr,
#ticketTable thead th {
  background: rgba(28, 34, 37, 0.95) !important;
  background-color: rgba(28, 34, 37, 0.95) !important;
  color: #F4F5F6 !important;
  border-bottom: 2px solid #d7db3c !important;
  padding: 10px 12px !important;
  text-align: left !important;
}

#ticketTable thead a { 
  color: #F4F5F6 !important; 
}

#ticketTable tbody tr:hover {
  background: rgba(255,255,255,0.06) !important;
}

#ticketTable tbody td {
  padding: 10px 12px !important;
  color: #F4F5F6 !important;
  overflow: hidden !important;
  text-overflow: ellipsis !important;
  white-space: nowrap !important;
  box-sizing: border-box !important;
}

#ticketTable .link.truncate {
  max-height: none !important;
  max-width: none !important;
  overflow: visible !important;
  white-space: normal !important;
}

#ticketTable * { background-color: transparent !important; }

#ticketTable th:nth-child(1),
#ticketTable td:nth-child(1) { width: 12% !important; }
#ticketTable th:nth-child(2),
#ticketTable td:nth-child(2) { width: 15% !important; }
#ticketTable th:nth-child(3),
#ticketTable td:nth-child(3) { width: 12% !important; }
#ticketTable th:nth-child(4),
#ticketTable td:nth-child(4) { width: 42% !important; }
#ticketTable th:nth-child(5),
#ticketTable td:nth-child(5) { width: 19% !important; }

#ticketTable .link { color: #d7db3c !important; }
#ticketTable .link:hover { color: #F4F5F6 !important; }
#ticketTable a { color: #d7db3c !important; }
#ticketTable a:hover { color: #F4F5F6 !important; }

/* Search well */
.search.well {
  background: transparent !important;
  color: #F4F5F6 !important;
  padding: 12px !important;
  margin-bottom: 12px !important;
}

/* =========================
   Thread Entries
   ========================= */
.thread-entry.message.avatar {
  display: grid !important;
  grid-template-columns: 60px 1fr !important;
  grid-template-rows: auto auto !important;
  row-gap: 0 !important;
  column-gap: 12px !important;
  margin-bottom: 20px !important;
  border: none !important;
  background: transparent !important;
  overflow: visible !important;
}

.thread-entry.message.avatar span.pull-left.avatar {
  grid-column: 1 !important;
  grid-row: 1 / 3 !important;
  float: none !important;
  align-self: start !important;
  height: auto !important;
  width: 48px !important;
}


.thread-entry.message.avatar .header {
  grid-column: 2 !important;
  grid-row: 1 !important;
  float: none !important;
  margin: 0 !important;
  background: rgba(28, 34, 37, 0.90) !important;
  border: 1px solid rgba(215, 219, 60, 0.5) !important;
  border-bottom: none !important;
  border-radius: 10px 10px 0 0 !important;
  padding: 8px 14px !important;
  color: #F4F5F6 !important;
}

.thread-entry.message.avatar .thread-body {
  grid-column: 2 !important;
  grid-row: 2 !important;
  float: none !important;
  margin: 0 !important;
  background: rgba(28, 34, 37, 0.60) !important;
  backdrop-filter: blur(8px) !important;
  -webkit-backdrop-filter: blur(8px) !important;
  border: 1px solid rgba(215, 219, 60, 0.5) !important;
  border-top: none !important;
  border-radius: 0 0 10px 10px !important;
  padding: 12px 14px !important;
  color: #F4F5F6 !important;
}

.thread-entry.avatar.message .header:after {
  border-right-color: #1c2225 !important;
  border-left-color: #1c2225 !important;
  border-bottom-color: transparent !important;
}
.thread-entry.avatar.message .header:before {
  border-right-color: #d7db3c !important;
  border-left-color: #d7db3c !important;
  border-bottom-color: transparent !important;
}

/* General thread body */
.thread-body {
  background-color: rgba(28, 34, 37, 0.75) !important;
  color: #F4F5F6 !important;
  backdrop-filter: blur(8px) !important;
  -webkit-backdrop-filter: blur(8px) !important;
  border-radius: 0 0 10px 10px !important;
}

.header {
  background-color: #1c2225 !important;
  border-color: #d7db3c !important;
  color: #F4F5F6 !important;
}

/* Hide dotted lines and white lines */
#ticketThread::before, #ticketThread::after,
.thread-entry::before, .thread-entry::after,
#ticketThread > div::before, #ticketThread > div::after {
  display: none !important;
  border: none !important;
  background: none !important;
}

/* Thread events (Created by etc) */
.thread-event.action {
  display: flex !important;
  align-items: center !important;
  gap: 8px !important;
  padding: 4px 0 12px 60px !important;
  /* color: rgba(255, 255, 255, 0.3) !important; */
  color: #FFFFFF !important;
  background: transparent !important;
  border: none !important;
}

.thread-event.action .faded,
.thread-event.action time {
  color: rgba(244, 245, 246, 0.5) !important;
}

.thread-event .type-icon,
.thread-event.action .type-icon {
  background: transparent !important;
  background-color: transparent !important;
  border: none !important;
  box-shadow: none !important;
}

.thread-event .type-icon i,
.thread-event.action .type-icon i {
  color: rgba(244, 245, 246, 0.4) !important;
}

.thread-event img.avatar { display: none !important; }

/* =========================
   Reply Form
   ========================= */
.thread-entry.response, .reply-box, #reply, form#reply {
  background: rgba(28, 34, 37, 0.75) !important;
  border: 1px solid rgba(255,255,255,0.10) !important;
  border-radius: 10px !important;
  color: #F4F5F6 !important;
}

#reply {
  padding: 20px !important;
}

#reply h2 { color: #F4F5F6 !important; margin-top: 0 !important; }
#reply p, #reply em { color: rgba(244, 245, 246, 0.75) !important; }

.filedrop, .drop-zone,
div[class*="filedrop"], div[class*="drop"] {
  background: transparent !important;
  border: 2px dashed rgba(255,255,255,0.20) !important;
  border-radius: 10px !important;
  color: rgba(244, 245, 246, 0.6) !important;
}

.filedrop .dropzone { 
  color: rgba(244, 245, 246, 0.6) !important; 
  padding: 12px !important; 
  border: none !important;
}
.filedrop a { color: #d7db3c !important; }

/* =========================
   Login Form
   ========================= */
#clientLogin,
#clientLogin > div,
#clientLogin .login-box,
#clientLogin .instructions {
  background: transparent !important;
  border: none !important;
  box-shadow: none !important;
}

#clientLogin > div[style*="display:table-row"] {
  display: flex !important;
  align-items: flex-start;
  gap: 24px;
}

#clientLogin .login-box { flex: 0 0 420px; }
#clientLogin .instructions { flex: 1 1 auto; }

/* =========================
   Landing Page
   ========================= */
#landing_page {
  display: block !important;
  max-width: 100% !important;
  margin: 0 !important;
  padding: 0 !important;
  gap: 0 !important;

}

#landing_page .main-content {
  width: 100% !important;
  max-width: 100% !important;
  flex: 1 1 100% !important;
  margin: 0 !important;
  padding: 0 !important;
}

#landing_page .main-content h1{
  font-size: 30px !important;
}
#landing_page .main-content p{
  font-size: 16px !important;
}

#landing_page .sidebar {
  order: 2 !important;
  flex: 0 0 220px !important;
  width: 220px !important;
  float: none !important;
  margin: 6px 0 0 0 !important;
}

#landing_page .thread-body {
  background: transparent !important;
  width: 100% !important;
  margin: 0 !important;
  padding: 22px !important;
}

#landing_page .sidebar .content { display: none !important; }

#landing_page .front-page-button p { margin: 0 0 12px 0 !important; }
#landing_page .front-page-button a.button {
  width: 100% !important;
  margin-bottom: 14px !important;
  border-radius: 10px !important;
  text-align: center !important;
}

/* =========================
   Responsive
   ========================= */
@media (max-width: 1122px) {
  #content, #main, #container, #page {
    width: 100% !important;
    max-width: 100% !important;
    box-sizing: border-box !important;
    overflow-x: hidden !important;
  }

  #ticketTable {
    width: 100% !important;
    table-layout: fixed !important;
    box-sizing: border-box !important;
  }

  #ticketTable thead th,
  #ticketTable tbody td {
    font-size: 12px !important;
    padding: 6px 4px !important;
  }

  #reply, #ticketThread, #ticketInfo {
    width: 100% !important;
    box-sizing: border-box !important;
  }

  .thread-entry.message.avatar {
    grid-template-columns: 48px 1fr !important;
  }
}

@media (max-width: 820px) {
  #content, #main, .content {
    padding: 16px !important;
    border-radius: 10px !important;
  }
  input, select, textarea { max-width: 100%; }
}

@media (max-width: 768px) {
  *, *::before, *::after { box-sizing: border-box; }
  html, body { overflow-x: hidden; }

  #container, #content, #main, .content, #page, #sidebar {
    width: 100% !important;
    max-width: 100% !important;
  }

  #content, #main {
    margin: 10px auto !important;
    padding: 16px !important;
    border-radius: 10px !important;
  }

  /* Header */
  #header {
    flex-direction: column !important;
    align-items: flex-start !important;
    gap: 6px !important;
    padding: 8px 12px !important;
  }

  #header #logo img { 
    max-width: 140px !important; 
    margin-top: -25px !important;
  }

  #header .pull-right.flush-right {
    width: 100% !important;
    text-align: right !important;
    right: 100% !important;
  }

  #header .pull-right.flush-right p {
    white-space: normal !important;
    font-size: 11px !important;
    line-height: 1.6 !important;
    float: right !important;
  }

  /* Nav */
  #nav, ul#nav {
    justify-content: flex-start !important;
    padding: 10px 12px 0 12px !important;
    height: auto !important;
    overflow: visible !important;
  }

  #nav li, ul#nav li { flex: 1 1 46%; }
  #nav a, ul#nav a { width: 100% !important; white-space: nowrap !important; }

  /* Forms */
  form table, form tbody, form tr, form td {
    display: block !important;
    width: 100% !important;
  }
  form td { padding: 8px 0 !important; }

  input[type="text"], input[type="email"], input[type="password"],
  input[type="tel"], input[type="number"], select, textarea {
    width: 100% !important;
    max-width: 100% !important;
    min-width: 0 !important;
  }

  p.buttons {
    display: flex !important;
    flex-direction: column !important;
    gap: 10px !important;
    align-items: stretch !important;
  }
  p.buttons input { width: 100% !important; }

  /* Sidebar */
  #content, #sidebar, .sidebar {
    float: none !important;
    width: 100% !important;
    max-width: 100% !important;
    clear: both !important;
  }

  /* Thread */
  .thread-entry.message.avatar {
    grid-template-columns: 40px 1fr !important;
  }

  /* Landing page - single column */
  #landing_page {
    flex-direction: column !important;
    gap: 20px !important;
    margin-top: 18px !important;
    max-width: 100% !important;
    width: 100% !important;
  }

  #landing_page .main-content {
    width: 100% !important;
    min-width: 0 !important;
    max-width: 100% !important;
  }

  #landing_page .sidebar {
    width: 100% !important;
    flex: 0 0 auto !important;
    max-width: 100% !important;
  }

  #landing_page .thread-body,
  #landing_page .thread-body * {
    max-width: 100% !important;
    overflow-wrap: anywhere !important;
    word-break: break-word !important;
  }

  /* Login */
  #clientLogin > div[style*="display:table-row"] {
    display: block !important;
  }

  #clientLogin .login-box,
  #clientLogin .instructions {
    display: block !important;
    width: 100% !important;
    flex-basis: auto !important;
  }

  #clientLogin .instructions {
    margin-top: 14px !important;
    padding-top: 12px !important;
    border-top: 1px solid rgba(28,34,37,0.12);
  }
}

input[type="reset"],
input[type="button"] {
  background: rgba(28, 34, 37, 0.85) !important;
  color: #FFFFFF !important;
  border: 1px solid rgba(255,255,255,0.20) !important;
  border-radius: 10px !important;
  padding: 10px 16px !important;
  font-size: 14px !important;
  font-weight: 600 !important;
  cursor: pointer !important;
}

input[type="reset"]:hover,
input[type="button"]:hover {
  background: rgba(255,255,255,0.18) !important;
  border-color: rgba(255,255,255,0.35) !important;
}

/* Agent response bubble - avatar on right */
.thread-entry.response.avatar {
  display: grid !important;
  grid-template-columns: 1fr 60px !important;
  grid-template-rows: auto auto !important;
  row-gap: 0 !important;
  column-gap: 12px !important;
  margin-bottom: 20px !important;
  border: none !important;
  background: transparent !important;
  overflow: visible !important;
}

.thread-entry.response.avatar span.pull-right.avatar {
  grid-column: 2 !important;
  grid-row: 1 / 3 !important;
  float: none !important;
  align-self: start !important;
  margin: 0 !important;
  height: auto !important;
  width: 48px !important;
  
}

.thread-entry.response.avatar span.pull-right.avatar img.avatar {
  border-radius: 10px !important;
  border: 2px solid #d7db3c !important;
  width: 48px !important;
  height: 48px !important;
  display: block !important;
}

.thread-entry.response.avatar .header {
  grid-column: 1 !important;
  grid-row: 1 !important;
  float: none !important;
  margin: 0 !important;
  border: 1px solid rgba(215, 219, 60, 0.5) !important;
  border-bottom: none !important;
  border-radius: 10px 10px 0 0 !important;
  padding: 8px 14px !important;
  color: #F4F5F6 !important;
}

.thread-entry.response.avatar .thread-body {
  grid-column: 1 !important;
  grid-row: 2 !important;
  float: none !important;
  margin: 0 !important;
  backdrop-filter: blur(8px) !important;
  -webkit-backdrop-filter: blur(8px) !important;
  border: 1px solid rgba(215, 219, 60, 0.5) !important;
  border-top: none !important;
  border-radius: 0 0 10px 10px !important;
  padding: 12px 14px !important;
  color: #F4F5F6 !important;
}

.thread-entry.response.avatar .header::before {
  border-left-color: #d7db3c !important;
  border-right-color: transparent !important;
}

.thread-entry.response.avatar .header::after {
  border-left-color: #1c2225 !important;
  border-right-color: transparent !important;
}

/* Overlay */
#overlay{
  background: rgba(0,0,0,.65) !important;
  backdrop-filter: blur(2px) !important;
}

/* Loader container */
#loading{
  background: rgba(28, 34, 37, 0.92) !important;
  border: 1px solid rgba(215, 219, 60, 0.55) !important;
  border-radius: 10px !important;
  box-shadow: 0 16px 48px rgba(0,0,0,.6) !important;
  padding: 26px 34px !important;
  min-width: 320px;
}

/* Title + text */
#loading h4{
  color: #d7db3c !important;
  font-weight: 700;
  margin: 0 0 8px 0;
}

#loading p{
  color: #F4F5F6 !important;
  opacity: .85;
  margin: 0;
}

/* loading wheel using CSS only */
#loading h4::before{
  content: "";
  display: inline-block;
  width: 18px;
  height: 18px;
  margin-right: 10px;
  vertical-align: -3px;
  border-radius: 50%;
  border: 2px solid rgba(215, 219, 60, .25);
  border-top-color: rgba(215, 219, 60, 1);
  animation: gsSpin .9s linear infinite;
}

@keyframes gsSpin{
  to { transform: rotate(360deg); }
}

/* Timezone dropdown */
.select2-container--default .select2-selection--single {
  height: 44px;
  border-radius: 10px;
  background: rgba(28, 34, 37, 0.85);
  border: 1px solid rgba(255,255,255,0.18);
  width: 100% !important;
  max-width: 100% !important;
  display: flex;
  align-items: center;
  padding: 0 12px;
  box-sizing: border-box;
}

/* Selected text */
.select2-container--default .select2-selection--single .select2-selection__rendered {
  color: #F4F5F6;
  padding: 0;
  line-height: normal;
}

/* Arrow alignment */
.select2-container--default .select2-selection--single .select2-selection__arrow {
  height: 100%;
  right: 10px;
}

/* Focus state */
.select2-container--default.select2-container--focus .select2-selection--single {
  border-color: #d7db3c;
  box-shadow: 0 0 0 2px rgba(215, 219, 60, 0.2);
}

/* Dropdown */
.select2-container--default .select2-dropdown {
  border-radius: 10px;
  background: rgba(28, 34, 37, 0.95);
  border: 1px solid rgba(255,255,255,0.18);
  color: #F4F5F6;
  overflow: hidden;
}

/* Search field */
.select2-container--default .select2-search--dropdown .select2-search__field {
  border-radius: 10px;
  background: rgba(40, 46, 49, 0.85);
  border: 1px solid rgba(255,255,255,0.12);
  color: #F4F5F6;
  padding: 8px 10px;
}

/* Options */
.select2-container--default .select2-results__option {
  padding: 10px 12px;
}

/* Hover */
.select2-container--default .select2-results__option--highlighted {
  background-color: #d7db3c;
  color: #000;
}

/* profile page responisveness */
input[type="text"],
input[type="email"],
input[type="password"],
input[type="tel"],
select,
textarea {
  width: min(600px, 100%) !important;
  max-width: 100% !important;
}

/* Select2 container MUST be forced to 100% (it often sets inline widths) */
.select2-container {
  width: min(600px, 100%) !important;
  max-width: 100% !important;
}

/* Keep the selection itself full width */
.select2-container--default .select2-selection--single {
  width: 100% !important;
  max-width: 100% !important;
}

@media (max-width: 820px) {

  /* Break ALL tables inside content, not just form tables */
  #content table:not(#ticketTable):not(#ticketInfo),
  #content table:not(#ticketTable):not(#ticketInfo) tbody,
  #content table:not(#ticketTable):not(#ticketInfo) tr,
  #content table:not(#ticketTable):not(#ticketInfo) td,
  #content table:not(#ticketTable):not(#ticketInfo) th {
    display: block !important;
    width: 100% !important;
    max-width: 100% !important;
    float: none !important;
    position: static !important;
    box-sizing: border-box !important;
    overflow: visible !important;
  }

  /* Stack rows vertically */
  #content table:not(#ticketTable):not(#ticketInfo) tr {
    display: flex !important;
    flex-direction: column !important;
    align-items: stretch !important;
    gap: 4px !important;
    margin-bottom: 16px !important;
  }

  /* Reset cell padding */
  #content table:not(#ticketTable):not(#ticketInfo) td,
  #content table:not(#ticketTable):not(#ticketInfo) th {
    padding: 0 !important;
    margin: 0 !important;
  }

  /* Labels must not float or overlap */
  #content label {
    display: block !important;
    float: none !important;
    position: static !important;
    margin: 0 0 4px 0 !important;
    line-height: 1.4 !important;
    white-space: normal !important;
    font-weight: 600 !important;
  }

  /* All inputs full width */
  #content input[type="text"],
  #content input[type="email"],
  #content input[type="password"],
  #content input[type="tel"],
  #content input[type="number"],
  #content select,
  #content textarea {
    display: block !important;
    width: 100% !important;
    max-width: 100% !important;
    min-width: 0 !important;
    margin-top: 0 !important;
    box-sizing: border-box !important;
  }

  /* Select2 */
  #content .select2-container {
    display: block !important;
    width: 100% !important;
    max-width: 100% !important;
    box-sizing: border-box !important;
  }

  /* Auto Detect button below timezone */
  #content .select2-container + .button,
  #content .select2-container + button,
  #content .select2-container + input[type="button"],
  #content .select2-container + a.button {
    display: block !important;
    width: 100% !important;
    margin-top: 8px !important;
    text-align: center !important;
    box-sizing: border-box !important;
  }

  /* Bottom action buttons */
  p.buttons {
    display: flex !important;
    flex-direction: column !important;
    gap: 10px !important;
    align-items: stretch !important;
  }

  p.buttons input,
  p.buttons button,
  p.buttons a.button {
    width: 100% !important;
    box-sizing: border-box !important;
    text-align: center !important;
  }

  #content, #main, .content {
    padding: 16px !important;
    border-radius: 10px !important;
  }

  input, select, textarea { max-width: 100%; }
}
/* Force timezone row to not overflow */
@media (max-width: 820px) {

  /* The table has a hardcoded width="800" attribute - override it */
  #content form table[width="800"] {
    width: 100% !important;
    max-width: 100% !important;
    table-layout: fixed !important;
  }

  /* The "Time Zone:" label cell */
  #content form table[width="800"] td[width="180"] {
    display: block !important;
    width: 100% !important;
    padding: 8px 0 4px 0 !important;
  }

  /* The cell containing the Select2 + Auto Detect button */
  #content form table[width="800"] td[width="180"] + td {
    display: block !important;
    width: 100% !important;
    overflow: hidden !important;
  }

  /* Force the Select2 span container itself */
  #timezone-dropdown + .select2-container,
  .select2-container#s2id_timezone-dropdown {
    width: 100% !important;
    max-width: 100% !important;
  }
}

@media (max-width: 820px) {
  #content {
    overflow: hidden !important;
  }

  #content form table.padded {
    width: 100% !important;
    max-width: 100% !important;
    table-layout: fixed !important;
    overflow: hidden !important;
  }

  #content form table.padded td {
    overflow: hidden !important;
    word-break: break-word !important;
  }
}

@media (max-width: 820px) {
  /* Profile form - force two-column rows to stack */
  #content form table.padded tr {
    display: flex !important;
    flex-direction: column !important;
    width: 100% !important;
  }

  #content form table.padded td {
    display: block !important;
    width: 100% !important;
    max-width: 100% !important;
    box-sizing: border-box !important;
    padding: 4px 0 !important;
  }

  /* Inputs and Select2 full width */
  #content form table.padded input[type="password"],
  #content form table.padded input[type="text"],
  #content form table.padded input[type="tel"] {
    width: 100% !important;
    max-width: 100% !important;
    box-sizing: border-box !important;
  }

  #content form table.padded .select2-container {
    width: 100% !important;
    max-width: 100% !important;
    box-sizing: border-box !important;
  }
}

@media (max-width: 820px) {
  #content form * {
    position: static !important;
    float: none !important;
    margin-top: 0 !important;
  }

  .redactor-box {
    display: block !important;
  }
  
  .redactor-box textarea,
  .redactor-box textarea.redactor-source,
  textarea[data-redactor-uuid] {
    display: none !important;
    visibility: hidden !important;
    height: 0 !important;
    overflow: hidden !important;
  }
}


@media (max-width: 820px) {
  /* Force Select2 selection span to be block and full width */
  span.select2-container,
  span.select2-container--default,
  span.select2 {
    display: block !important;
    width: 100% !important;
    max-width: 100% !important;
    box-sizing: border-box !important;
  }

  span.select2-selection--single {
    display: flex !important;
    width: 100% !important;
    max-width: 100% !important;
    box-sizing: border-box !important;
  }

  /* Force the td containing timezone to not overflow */
  #content form td:has(span.select2-container) {
    overflow: hidden !important;
    width: 100% !important;
    max-width: 100% !important;
    box-sizing: border-box !important;
  }
}

@media (max-width: 820px) {
  #content form table.padded,
  #content form table.padded tbody,
  #content form table.padded tr,
  #content form table.padded td,
  #content form table.padded th {
    display: block !important;
    width: 100% !important;
    max-width: 100% !important;
    box-sizing: border-box !important;
    overflow: hidden !important;
  }
}

@media (max-width: 820px) {
  /* Labels containing inputs - make them stack */
  #content form table.padded label {
    display: flex !important;
    flex-direction: column !important;
    width: 100% !important;
    box-sizing: border-box !important;
    margin-bottom: 8px !important;
  }

  #content form table.padded label span {
    display: block !important;
    margin-bottom: 4px !important;
  }

  #content form table.padded label input {
    display: block !important;
    width: 100% !important;
    box-sizing: border-box !important;
    margin-top: 4px !important;
  }

  /* Ext field inline with phone */
  #content form table.padded label input[name$="-ext"] {
    width: 80px !important;
  }
}

@media (max-width: 820px) {
  #content form table.padded label br {
    display: none !important;
  }
}

@media (max-width: 820px) {
  #content form table.padded tr > td,
  #content form table.padded tr > th {
    height: auto !important;
    min-height: 0 !important;
    overflow: visible !important;
    padding-bottom: 12px !important;
  }
}


/* image popup */
.redactor-modal {
  background: rgba(28, 34, 37, 0.97) !important;
  border: 1px solid rgba(215, 219, 60, 0.5) !important;
  border-radius: var(--gs-radius) !important;
  box-shadow: 0 16px 48px rgba(0, 0, 0, 0.6) !important;
  color: #F4F5F6 !important;
}

.redactor-modal-header {
  background: #1c2225 !important;
  border-bottom: 1px solid rgba(255, 255, 255, 0.12) !important;
  color: #d7db3c !important;
  padding: 14px 18px !important;
  font-weight: 700 !important;
}

.redactor-modal-tabs a {
  background: rgba(28, 34, 37, 0.65) !important;
  color: rgba(244, 245, 246, 0.6) !important;
  border: 1px solid rgba(255, 255, 255, 0.12) !important;
  border-radius: var(--gs-radius) !important;
  padding: 5px 14px !important;
}

.redactor-modal-tabs a.active {
  background: #d7db3c !important;
  color: #1c2225 !important;
  border-color: #d7db3c !important;
}

.upload-redactor-box {
  border: 2px dashed rgba(255, 255, 255, 0.20) !important;
  border-radius: var(--gs-radius) !important;
  background: rgba(28, 34, 37, 0.65) !important;
}

.upload-redactor-box:hover {
  border-color: #d7db3c !important;
}

.upload-redactor-placeholder {
  color: rgba(244, 245, 246, 0.5) !important;
}

.redactor-close{
  color: #FFFFFF !important;
}
/* Redactor colour picker - container */
.redactor-dropdown-fontcolor {
  background: rgba(28, 34, 37, 0.97) !important;
  border: 1px solid rgba(255, 255, 255, 0.12) !important;
  border-radius: var(--gs-radius) !important;
  box-shadow: 0 8px 24px rgba(0, 0, 0, 0.5) !important;
  padding: 8px !important;
}

.redactor-dropdown-cells {
  background: transparent !important;
}

/* Text / Highlight tab selector */
.redactor-dropdown-selector {
  display: flex !important;
  gap: 6px !important;
  margin-bottom: 8px !important;
  padding-bottom: 8px !important;
  border-bottom: 1px solid rgba(255, 255, 255, 0.12) !important;
  background: transparent !important;
}

.redactor-dropdown-selector span {
  cursor: pointer !important;
  padding: 4px 12px !important;
  border-radius: var(--gs-radius) !important;
  font-size: 13px !important;
  color: rgba(244, 245, 246, 0.6) !important;
  background: rgba(28, 34, 37, 0.65) !important;
  border: 1px solid rgba(255, 255, 255, 0.12) !important;
}

.redactor-dropdown-selector span.active {
  background: #d7db3c !important;
  color: #1c2225 !important;
  border-color: #d7db3c !important;
  font-weight: 600 !important;
}

.redactor-dropdown-selector span:hover:not(.active) {
  background: rgba(255, 255, 255, 0.08) !important;
  color: #F4F5F6 !important;
}

/* Individual swatches - override inline border style */
.re-dropdown-box-textcolor span,
.re-dropdown-box-backcolor span {
  border: 2px solid rgba(255, 255, 255, 0.15) !important;
  border-radius: 3px !important;
  cursor: pointer !important;
  display: inline-block !important;
}

.re-dropdown-box-textcolor span:hover,
.re-dropdown-box-backcolor span:hover {
  border: 2px solid #d7db3c !important;
  transform: scale(1.15) !important;
  z-index: 1 !important;
  position: relative !important;
}

/* "None" link */
.re-dropdown-box-textcolor a,
.re-dropdown-box-backcolor a {
  display: block !important;
  width: 100% !important;
  text-align: center !important;
  padding: 6px 5px !important;
  font-size: 12px !important;
  color: rgba(244, 245, 246, 0.6) !important;
  background: transparent !important;
  border-top: 1px solid rgba(255, 255, 255, 0.12) !important;
  margin-top: 6px !important;
  text-decoration: none !important;
}

.re-dropdown-box-textcolor a:hover,
.re-dropdown-box-backcolor a:hover {
  color: #d7db3c !important;
}

/* larger customisable text boxes */
.redactor-dropdown {
  background: rgba(28, 34, 37, 0.97) !important;
  border: 1px solid rgba(255, 255, 255, 0.12) !important;
  border-radius: var(--gs-radius) !important;
  box-shadow: 0 8px 24px rgba(0, 0, 0, 0.5) !important;
  padding: 4px 0 !important;
  overflow: hidden !important;
}

.redactor-dropdown a {
  display: block !important;
  padding: 8px 14px !important;
  color: #F4F5F6 !important;
  text-decoration: none !important;
  font-size: 13px !important;
  background: transparent !important;
  transition: background 120ms ease, color 120ms ease;
}

.redactor-dropdown a:hover,
.redactor-dropdown a.redactor-dropdown-item-active {
  background: rgba(215, 219, 60, 0.15) !important;
  color: #d7db3c !important;
}

.redactor-component hr{
  background-color: #FFFFFF !important;
}

.landing-text{
  /* background-color: rebeccapurple !important; */
  width: 100% !important;
  max-width: 100% !important;
  box-sizing: border-box !important;
}
#landing_page .sidebar {
  display: none !important;
}

.landing-text h1{
  font-size: 25px;
}
.landing-text p{
  font-size: 16px;
}

.flush-left{
  padding: 20px !important;
}

label[for="dee26bcb59f541"] {
    display: flex;
    flex-wrap: wrap;
    gap: 6px;
}

label[for="dee26bcb59f541"] span {
    width: 100%;
}

label[for="dee26bcb59f541"] br {
    display: none;
}

input[name="dee26bcb59f541"] {
    width: 250px !important;
    flex: unset; 
}

input[name="dee26bcb59f541-ext"] {
    width: 60px !important;
    flex-shrink: 0;
}

/* Search form inline layout */
#ticketSearchForm {
  display: flex !important;
  flex-direction: row !important;
  align-items: center !important;
  gap: 8px !important;
  flex-wrap: nowrap !important;
}

#ticketSearchForm input[type="text"] {
  flex: 1 1 auto !important;
  width: auto !important;
  min-width: 0 !important;
  max-width: none !important;
}

#ticketSearchForm input[type="submit"] {
  flex: 0 0 auto !important;
  white-space: nowrap !important;
}

#ticketSearchForm .pull-right {
  float: none !important;
  flex: 0 0 auto !important;
  margin: 0 !important;
}

#ticketSearchForm .pull-right select {
  width: 220px !important;
  max-width: 220px !important;
}

@media (max-width: 600px) {
  #ticketSearchForm {
    flex-wrap: wrap !important;
  }
  #ticketSearchForm .pull-right,
  #ticketSearchForm .pull-right select {
    width: 100% !important;
    max-width: 100% !important;
  }
}

.redactor-source,
textarea.redactor-source {
  display: none !important;
}

input[name$="-ext"]{
  width: 60px !important;
  display: inline-block !important;
  margin-left: 6px !important;
  vertical-align: middle !important; 
}

.redactor-dropdown.redactor-dropdown-format,
.redactor-dropdown.redactor-dropdown-fontfamily,
.redactor-dropdown.redactor-dropdown.redactor-dropdown-lists,
.redactor-dropdown.redactor-dropdown.redactor-dropdown-table,
.redactor-dropdown.redactor-dropdown.redactor-dropdown-link{
  background-color: #1c2225 !important;
  box-shadow: 0 4px 10px rgba(0,0,0,0.12) !important;
  border: none !important;    
}


.redactor-dropdown.redactor-dropdown-fontcolor,
.redactor-dropdown.redactor-dropdown-fontcolor .redactor-dropdown-cells,
.redactor-dropdown.redactor-dropdown-fontcolor .redactor-dropdown-selector,
.redactor-dropdown.redactor-dropdown-fontcolor .re-dropdown-box-textcolor,
.redactor-dropdown.redactor-dropdown-fontcolor .re-dropdown-box-backcolor {
  background-color: #1c2225 !important;
  border: none !important;
}

#content {
  background: rgba(0, 0, 0, 0.2) !important;
  backdrop-filter: blur(50px) !important;
  box-shadow: none !important;
}

#kb li{
  background: transparent !important;
  border: none !important;
}

#faq ol{
  border: none !important;
}

#faq ol li a{
  border: none !important;
}

#faq ol li a:hover{
  background-color: rgb(215, 219, 60, 0.2) !important;
}

.span4 .sidebar .content {
  border-color: rgb(215, 219, 60, 0.5) !important;
  background-color: rgb(215, 219, 60, 0.3) !important;
  border-radius: 10px !important;
}
.span4 .sidebar .content .header {
  background: transparent !important;
  color: #1c2225 !important;
}
.featured-category.front-page i{
  color: #d7db3c !important;
}

.attachments{
  background-color: transparent !important;
}

.attachments a.filename{
  color:#d7db3c !important;
}

input[type="file"]::file-selector-button {
    background-color: #d7db3c;
    color: #1c2225;
    border: none;
    padding: 4px 12px;
    border-radius: 5px;
    cursor: pointer;
}

#profilePicture {
    color: #d7db3c;
}

.thread-entry .avatar img {
  width: 70px !important;
  height: 70px !important;
  max-width: 70px !important;
  max-height: 70px !important;
  object-fit: cover !important;
  object-position: center !important;
  border-radius: 6px !important;
  display: block !important;
  margin-right: 0 !important;
}

.pull-left.avatar img{
  margin-left: 50px !important;
}

.faded.description img{
  height: 40px !important;
  width: 40px !important;
  border-radius: 10px !important;
}